Telefónica -EN

«For some time now, we have been thinking about automating tasks that do not add value to the Legal area and fixed reports with monthly information that required resources in their preparation. Puzzle helped us solve this need, automating through its Conversational Agent service inquiries about proxy and power sending, information about certain wholesale clients, information about our judicial portfolio and its forecasting, compliance inquiries, etc. Not only did they understand the requirement perfectly, but together with their technicians we achieved a team with whom it is a pleasure to work.»